Reviews
William and his team are both prompt and thorough.
We've used them for bi annual maintenance and when they've assessed our system they've pulled heat loads and ran proper calculations to check that what they were doing was right for the job.
One of the most important things: they are quick when replying and working with you. You won't get left on read or wonder where they are.
The whole team works great and are very transparent.
We contacted mr repair after 4:30 pm on Friday afternoon. William responded to my call. Said would arrive between 6 pm & 10 pm. Our a/c was not working. He arrived at 6:30 pm an was able to repair our a/c . Did a great job. Very personable & efficient. Thank you William!
Every time I've needed AC help this company always comes through. They work until it's fixed and always with a smile.
Your customer service is excellent. Your service tech Kagan solved our problem. He arrived in the time frame promised. He was very knowledgeable and polite.
They have Great customer service. Sammy provided us with great customer service.
KT is not only personable and pleasant to work with, but also exceptionally knowledgeable and professional. He thoroughly inspected and serviced the unit installed by Mr. Air last year.
I truly appreciate that Mr. Air stands behind its work and continues to monitor the performance of our 5-ton unit regularly. KT was extremely patient and took the time to explain every aspect of the system, answering all of our questions clearly and thoroughly.
It is reassuring to work with a company and technician who genuinely care about their customers and the quality of their work. I am very pleased with KT's service and Mr. Air's continued support.
I have not been paid for this survey
